Terms of Service

These terms and conditions apply to the "sales of ubscriptions, same-day tickets, and viewing of streaming" and "sales of digital content" (hereinafter referred to as "this Service") provided by REMOTETSU SERVICE CO., LTD. (hereinafter referred to as "the Company"). Before using this Service, please read these terms and conditions and agree to the contents.

Article 1 (Application of Terms)

• 1. These Terms set forth the terms and conditions under which the Company provides this Service and the User who receives this Service.
• 2. In addition to these Terms, the Company may establish individual terms and conditions and other guidelines regarding the use of this Service in connection with the provision of this Service. In this case, the individual terms and other guidelines, etc. shall be applied as part of these Terms in priority to the User's use of this Service.
• 3. If the User uses this Service, the User will be deemed to have agreed to these terms.
• 4. If the user is a minor, the User must obtain the consent of a legal representative such as a parent or guardian to use this Service. The Company deems that the use of this Service by a minor user is done with the consent of a legal representative such as a parent or guardian.

Article 2 (User Registration)

• 1. The User can register for use by registering the necessary information using the method specified by the Company.
• 2. The User must notify the Company of accurate and up-to-date information regarding registered matters.
• 3. If there are any changes to the registered details, the User shall promptly notify the Company of the changes.
• 4. The Company shall not be held responsible even if the User suffers any damage or disadvantage due to incorrect or false registered information or failure to notify the changed contents.

Article 3 (Management of ID and password)

• 1. When the User registers for use using an e-mail address, our company will issue an ID and password.
• 2. The User shall strictly manage and store their IDs and passwords, and shall not allow third parties to use them by lending, transferring, buying or selling, or in any other way. The Company shall not be held responsible for any damage or disadvantage suffered by the User due to insufficient management of ID or password.
• 3. If the User loses or forgets their ID or password, or if it is discovered that they are being used by a third party, the User shall immediately notify the Company to that effect.
• 4. The Company shall regard all use of this Service by the ID and password issued to the User as the act of the User, regardless of whether the use is genuine or not, and the User shall be responsible for such act. The User shall bear all responsibility resulting from this.

Article 4 (Purchase or use of products, etc.)

• 1. When the User wishes to purchase or use products, digital content, or the service provided through this Service (hereinafter referred to as "the Products, etc."), the User must purchase or use the products, etc. in accordance with the method specified by the Company.
• 2. When applying for the preceding paragraph, the User confirms the information entered and the application details, clicks the button to confirm the application, and when the Company receives the application, the purchase or use of the product, etc. with the Company shall be concluded. A contract related to this shall be concluded.
• 3. Notwithstanding the provisions of this article, if there is a violation of these Terms regarding the use of this Service, the Company may cancel the sales contract, claim compensation for damages, or take other measures that the Company deems appropriate. The Company shall not be liable for any damage or disadvantage suffered by the User as a result of such measures, unless the damage or disadvantage is due to the Company's intention or gross negligence.

Article 5 (Payment method)

• 1. The User shall pay the price for the products, etc. displayed in the purchase procedure for products, etc. in the preceding article.
• 2. The payment method for products, etc. shall be the method provided during the purchase procedure or the payment method separately approved by the Company.
• 3. In the case of payment by credit card, the User shall comply with the terms of the separate contract between the User and the credit card company. If any dispute arises between the User and the credit card company in connection with the use of a credit card, the User shall resolve the dispute at his or her own responsibility and expense.

Article 6 (Ownership of content)

• The ownership of content such as videos, images, and audio provided through this Service belongs to the Company or a third party that owns the rights. For the avoidance of doubt, intellectual property rights such as copyrights related to digital content are not transferred to the User.

Article 7 (Use of Content)

• The digital content becomes available for use after a contract for the use of the digital content is established. The User will be able to watch streaming after a contract is established.

Article 8 (Disclaimer regarding products, etc.)

• The Company make no warranties about the legality, usefulness, completeness, etc. of contents hosted on the website of this Service, and photos, videos, and comments on X (formerly Twitter), Instagram and other SNS services posted by the User. The Company make no warranties of any kind, including accuracy, up-to-dateness, reliability, or suitability for a particular purpose.

Article 9 (Regular purchase)

• 1. Subscription plans are billed monthly. You will be billed on a recurring basis before each subscription period.
• 2. At the end of each subscription period, unless the User or the Company cancels the subscription, the subscription will be automatically renewed under the same conditions.
• 3. If the subscription bill is not paid for any reason, the Company may immediately stop providing this Service to the User concerned.
• 4. The Company may freely modify subscription and other fees at any time. Subscription price modifications will be applied at the time of your next subscription period renewal.
• 5. Before changing the price of a subscription, the Company will send a notice in advance to give the user an opportunity to decide whether to continue the subscription.
• 6. If the User continue to use this Service after the change in the subscription fee, the User will be deemed to have agreed to the change in the subscription fee.
• 7. Paid subscription fees will not be refunded except as provided by law.

Article 10 (Free Trial)

• 1. The Company may, at its discretion, offer a free trial for a limited time with a subscription.
• 2. If the User does not cancel the subscription by the end of the free trial period, the applicable subscription fee will be automatically charged.
• 3. The Company may change the terms of use of the free trial and suspend its provision at any time.

Article 11 (Intellectual property rights and content)

• 1. Intellectual property rights, including copyrights, and all other rights regarding all materials that make up this Service belong to the Company or a third party that owns the rights.
• 2. The User shall not acquire any rights to any materials on this Service, and shall not take any action that infringes on the rights to materials without the permission of the rights holder.
• 3. Permission to use this Service based on these Terms does not mean a license to use the rights of the Company or any third party that owns such rights regarding this Service.

Article 12 (Notice to the User)

• The Company may periodically or irregularly send e-mail newsletters or push notifications on smartphone apps to inform users of the latest information and recommendations on services provided by the Company.

Article 13 (Changes, additions, and suspension of service content)

• The Company may change, add or suspend all or part of the content of this Service without prior notice to the User, and the User shall consent to this in advance.

Article 14 (Personal information)

• The Company will appropriately handle personal information obtained through the use of this Service by the User in accordance with our privacy policy.

Article 15 (Prohibited matters)

• 1. The User may not perform the following acts.
• (1) Acts that impede or are likely to interfere with the operation of this Service.
• (2) Acts that interfere with the use of this Service by other users
• (3) Acts that infringe on copyright or other rights related to this Service
• (4) Acts that violate the rights or interests of the Company, other users, or third parties (including, but not limited to, honor rights, privacy rights, and copyrights)
• (5) Acts that violate public order and morals and other laws, and acts that may violate these.
• (6) Acts that violate these Terms of Use
• (7) In addition to the preceding items, acts that the Company deems inappropriate in view of the purpose of this service.
• 2. If the Company determines that the User has committed the acts set forth in the preceding paragraph, the Company may suspend the use of all or part of thes Service without prior notice to the User, or take other measures that the Company deems necessary and appropriate and can be taken. The Company shall not be responsible for any damage or disadvantage caused to the User due to the measures set forth in this section.

Article 16 (Exclusion of Anti-Social Forces)

• The User promises the following to the Company.
• (1) The person himself/herself is not an organized crime group, a company affiliated with an organized crime group, a corporate racketeer, or a similar person or member thereof (hereinafter collectively referred to as "Anti-Social Forces").
• (2) The Company's officers (meaning employees who execute business, directors, executive officers, or persons equivalent to these) are not Anti-Social Forces.
• (3) Do not allow Anti-Social Forces to use the User's name to enter into this agreement.
• (4) Do not engage in the following acts yourself or by using a third party.
• (I) Acts that use threatening language or violence against the other party.
• (II) Unreasonable demands beyond legal responsibility
• (III) Acts that interfere with the other party's business or damage its credibility by using fraudulent means or force.

Article 17 (Disclaimer)

• 1. In the event that all or part of this Service is suspended, interrupted, or delayed due to natural disasters, war, acts of terrorism, riots, labor disputes, infectious diseases, the enactment or abolition of laws, intervention by government agencies, or other force majeure, the Company shall not be responsible for any damage or disadvantage caused to the User.
• 2. The User understand that all or part of this Service may be stopped, interrupted, or delayed due to communication line or computer failures, system maintenance, or other reasons, and the Company shall not be responsible for any damage or disadvantage caused by. Furthermore, the Company is not responsible for any damage or disadvantage caused by the User's usage environment.
• 3. The Company does not guarantee the following matters either explicitly or implicitly.
• (1) The usefulness, completeness, accuracy, currentness, reliability, and suitability for specific purposes of the content of this Service and the information provided through this Service.
• (2) The information provided through this Service does not infringe on the rights of third parties.
• (3) This Service will continue to exist in the future.
• 4. Regardless of the reason, if all or part of data, etc. is lost, damaged, or falsified, the Company shall have no obligation to restore it, and the Company shall not be obligated to restore the data, etc. due to such loss, damage, or falsification. The Company will not be held responsible for any damage caused to the User or any third party.
• 5. If the Company is liable to the User in connection with the User's use of this Service, the Company shall not be liable for compensation in excess of the value of the applicable product, etc., and shall not be liable for any incidental damages. The Company is not responsible for compensation for damages, indirect damages, special damages, future damages, and damages related to lost profits.
• 6. Notwithstanding the other provisions of this article, if the contract between the Company and the User regarding this Service constitutes a consumer contract as stipulated in the Consumer Contract Act, and the contract is caused by the Company's intention or gross negligence, the disclaimer does not apply.

Article 18 (Confidentiality)

• When using this Service, the User must not disclose or leak any information disclosed or learned by the Company to a third party, and must not use it for any purpose other than using this Service.

Article 19 (Notice from the Company)

• 1. When the Company notifies to the User, the Company will do so by sending an e-mail to the e-mail address registered by the User, by posting on the website related to this Service, or by any other method that the company deems appropriate.
• 2. When the Company issues a notice, if it is sent to the e-mail address set forth in the preceding paragraph, the Company's notice will be deemed to have reached the User once it is recorded on the mail server of the e-mail address.
• 3. The User shall promptly notify the Company if there is a change in the e-mail address set forth in Paragraph 1. Any notices sent by the Company to the e-mail address before the change prior to receiving notification of changes in this section shall be deemed to have reached the user at the time of sending.
• 4. The Company will not be held responsible for any damage or disadvantage caused to the User due to the User's failure to provide the notification set forth in the preceding paragraph.

Article 20 (Disputes with third parties)

• 1. Disputes that arise between the User and third parties in connection with this Service shall be resolved by the User at their own expense and responsibility, and the Company shall not bear any responsibility.
• 2. If the Company incurs damages (including attorney's fees) in connection with the preceding paragraph, the User shall compensate for such damages.

Article 21 (Prohibition of transfer of rights and obligations)

• The User shall not assign, transfer, set a security interest in, dispose in any means, or otherwise transfer all or part of the contractual status based on these Terms and the rights and obligations arising therefrom to a third party without the prior written consent of the Company.

Article 22 (Severability)

• If any provision of these Terms violates the laws and regulations applicable to a contract based on these Terms with the User and is invalidated, such provision shall not apply to the contract with the User to the extent of such violation. Even in this case, the validity of other provisions of these Terms will not be affected.

Article 23 (Changes to these Terms)

• If it becomes necessary to change these Terms, the Company may do so pursuant to Article 548-4 of the Civil Code (Changes to Standard Terms and Conditions). In the event that these Terms of Use are amended, the Company shall determine the effective date and notify the following matters by email or other means by the effective date.
• (1) Changes to these terms and conditions
• (2) Contents of these Terms after changes
• (3) Effective date

Article 24 (Governing law, jurisdiction)

• 1. These terms and conditions shall be interpreted in accordance with Japanese law.
• 2. Regarding the resolution of disputes that arise between the Company and the User regarding this Service, the User shall agree in advance that the User shall submit the Tokyo District Court to the exclusive jurisdiction of the first instance from the date of delivery of the Products, etc.